Food and Interculturality.

Last week I thought I would go for some foreign food – so I found a cultural ghetto and chose some typical food of the ghetto. It always helps to be familiar with local ghetto food.

Mushy Peas ?

So I chose Fish & Chips with Mushy Peas accompanied by Tea with Milk. Where was I? Benidorm, Spain inside the English ghetto. Potato Chips (French Fries) made from real potatoes without emulsifiers etc, And most British wouldn’t know what Mushy Peas is.

Ghetto Restaurants

Most places in the world have cultural or food ghettos. What do you do if you are invited to a ghetto restaurant by a client from that country, or indeed elsewhere?
Forget the “I know what I like, I like what I know “ brigade. Your client is entertaining you and it’s incumbent on you to know what you are ordering and to eat it.

Two Choices

You have two choices – either understand the menu and make your own choices or ask your host to choose. And in all cases take into account you or your host’s religious restrictions. Whatever you receive you better know the custom and eat all of it to show appreciation or leave a little or the host will order more on your behalf.

Building Intercultural Relationships through food

This is how good relationships are formed. And that can lead to business.  So what can you do to make this a success ?

• Learn to understand the menus. This is crucial.  Spanish dishes have names from which you cannot tell the ingredients nor the way they are made. So do Philippine ones. I ordered enough for 6 in a Filipino restaurant in Dubai.
• Learn how many dishes to order – the size of the portions.  In Europe: Starter – main course -desert – cheese.  (except in France where the cheese comes before the dessert).  In Spain they have Pinxos, tapas, Media Raciones, Raciones and that’s just for the starters or instead of a main course.  In Britain Spaghetti Bolognese is considered a main course, in Italy it isn’t. It’s what you eat before the main course. In Italy, as a guest I requested a second plate of  delicious home-made pasta, then had to eat two more main courses to not insult the chef.
• Learn who you might or might not meet.  I was privileged to be invited to the home of one of my Pakistani clients.  While I never identified what the food was, it was delicious,. The chef, who was his wife, I never met because that is the custom.
• Understand Cutlery. Some people eat with their right hand. Learn how to do it as you may not get an option.  Some people, likewise, eat with Chopsticks. Learn how to do it.  In Spain and Italy you get one knife and fork no matter how many courses (I went to an Italian dinner with 14 courses – I ate all of the first 7, some of the next three then fell asleep). In UK you get an array of cutlery learn what to use.  And use the fork in the left hand to put food in the mouth, Americans use a fork in the left hand to cut the food and then transfer the fork to the right hand to eat.

Just a few of the things to consider on the way to becoming interculturally competent while eating. Read more here

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here.

In conjunction with Professional Speakers Association (Spain) , SCT’s David Rigby will be present at the TEDx Marbella Spain event on June 9 focussing on Entrepreneurs

Written by David Rigby © 2023 Smart Coaching & Training Ltd

by Smart Coaching & Training’s Marc Mekki

This is article is written by associate Marc Mekki international keynote speaker and trainer.

What do Apple, Ikea, Bank of America and AirBnB have in common? They have all relied on Design Thinking as a powerful methodology and mental framework for driving product and service development. So what is Design Thinking? Think of it as a mental upgrade; a piece of ‘mind-ware’ for teams tasked with assessing, prototyping and testing new ideas in their market, be that for the purpose of a commercial deployment as a for-profit corporation or SME, or to drive intra-organisational change and innovation as a public sector entity, association or NGO. Deploying Design Thinking within an organisation during a volatile era will save time, money and morale. Teaching people how to unlock their inner resourcefulness and quickly create simple prototypes driven by an empathetic grasp of real market needs is what makes this such a powerful framework. I’m an MIT Sloan Certified Design Thinking expert and have successfully used the methodology for 20 years. I’ve trained hundreds of people from corporates, non-profits, associations and startups. Digital Skills & Leadership Training Other topics I’ve covered for global companies in aviation, energy, mining, retail, hospitality and beyond:

Digital Transformation

The ins and outs of emerging technology, what to know, what to look out for and what to avoid. Deep dives into AR/VR, Cloud, Blockchain and AI. What is the difference between digitisation, digitalisation and digital transformation; how do you interpret and leverage the hype cycle; what new skills do you need to acquire? This is a highly immersive course for high potentials and even seasoned leaders looking to get up to speed in a brave but challenging new world.

Digital Leadership

Understanding the power, potential and pitfalls of new technology is one thing, having the leadership skills to navigate teams through unprecedented change another. Learn to leverage the power of an iterative, lean approach; find out how to launch and and foster an innovation lab; drive experimentation and rapid prototyping using state of the art new tools.

Virtual Collaboration

We live in a global, distributed world and no matter how many offices reopen, having the skills and knowledge to effectively collaborate digitally is indispensable. What are the tools and techniques to do this most efficiently? When do you use collaboration tools like Miro and Notion, or when do you put on the VR headsets and dive headfirst into VR collaboration. The digital transformation course is hands-on, highly practical and delivers greater efficiency and teamwork, no matter where people are located.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here. Marc is currently delivering training in Dubai and managing projects in Neom in Saudi Arabia

In conjunction with Professional Speakers Association (Spain) , SCT’s David Rigby will be present at the TEDx Marbella Spain event on June 9 focussing on Entrepreneurs

Written by David Rigby © 2023 Smart Coaching & Training Ltd

by Smart Coaching & Training’s Caroline Dream

I am David Rigby, MD of Smart Coaching & Training. After learning Public Speaking, Radio Presenting, StandUp Comedy, learning about clowning proved to be very significant in both my training and my public speaking career. This is article is written by associate Caroline Dream, a bi-lingual associate of Smart Coaching & Training, who specialises in teaching Clowning for Professionals.

Making people laugh is much more complex and fascinating than it may seem at first glance. The red nose does not make people laugh, but the clown inside you. To discover your clown, it is important to be prepared to share who you are, with humility and humanity, knowing that this unique learning process has no foreseeable end, that is, there will always be something to learn, develop or perfect, as in all the arts.

Yes, everyone has a clown identity, a clown-id (Freud was too serious and hard working to notice it). Everyone can, with a little help, experience the clown self that abides within them, the self that just is; fun loving, fun and funny. In fact, the moment you put your organised, realistic, critical and moralizing self aside you will find them with ease. They’re waiting in the wings of your consciousness, somewhat impatiently, ready to grab the first opportunity you give them to be centre stage.

The problem is that until you’ve actually experienced your clown, even for the briefest moment, this will be hard to believe. Hard to believe too how addictive letting this crazy version of yourself run loose can be. Clowns breathe life and lightness into people. My students are usually amazed and delighted after an encounter with their more vibrant and creative self.  

What is YOUR clown like?

There’s a generalized idea that this clown identity is actually the inner child – but it’s not. Clowns are not children, though they have obviously not lost sight of childhood nor ceased to observe children. Clowns have incorporated aspects of both but they are not frozen in time, they’re quite capable of very adult attitudes, ideas and actions.

Each clown is unique and grows over time. If you asked any professional, “What is your clown like?”, they’d all tell you something completely personal. Clowns call themselves clowns because they recognise the art that is their playground but the individuals that are playing there each have there own unique charisma. If you have already experienced your clown you’ll know that it’s a lot like tuning yourself in to a specific frequency. When you’re receiving the signal you still feel like you, just with fewer complexes and more creativity.

Why is it useful?

All the positive effects we experience originate in the following three core components of clowning: using humour, the clown state, and performing for an audience.

Using humour

The effects humour and laughter have on us have been well aired over the last decade. We now know that using our sense of humour regularly increases our capacity to: accept ourselves, communicate our feelings, relate with others, face tensions, adapt to new situations, deal with conflicts, have fun, and think positively.

Over the last century psychological theorists (such as Maslow, Freud, Allport, and Vaillant) have endorsed a style of humour that is non-hostile, philosophical, and self-accepting (such as clowns possess) and associated it with the development of a healthy or mature personality. Having a healthy sense of humour has been demonstrated to strengthen a person’s sense of trust, hope and valor, especially in moments of difficulty. In their article, “Humor and life stress: Antidote to adversity” (1986), H.M. Lefcourt and R.A. Martin – two authorities on the subject of humour – confirmed that using positive humour reinforces the value of acceptance and forgiveness of one’s self and others. And add that “the ability to sense and appreciate humour can buffer the mood disturbances that happen in response to negative life events.”Which goes to say that an inevitable result of having a healthy sense of humor is a greater emotional intelligence.

Also, moments of shared laughter have two valuable effects; they deactivate internal bias mechanisms and bring people together in the same shared space. The presence of humour disarms all resistance to growth or change.

The clown state

Without a doubt inhabiting the clown state brings out the best in us – we become authentic, honest, creative, humble, inventive, curious, joyful and free – and merely recognizing all these qualities we inherently possess is revitalizing. With the help of our clown we become connected – to ourselves, to others and to life, with appreciation and compassion.
Other benefits include:

• a fresh perspective.
• step out of comfort zone.
• greater listening skills.
• ability to use mistakes and failures to create success.
• understanding how to overcome communication breakdowns.
• greater crisis and stress management skills.
• constant creative collaboration.
• focus on finding innovative solutions to tricky problems.

Performing for an audience

By stepping out into the limelight, we reclaim our individual worthiness to be seen, heard and appreciated.

Knowing that you are funny, generous, idiotic, creative, talented, loving, etc. is one thing, but expressing and experiencing these aspects of yourself in front of others is something else altogether. Research has shown that both practical knowledge and long lasting memories are forged through powerful, emotional experiences. When you find yourself in front of an audience – exhibiting your personality, talents and ingenuity – you are refreshing and activating your understanding of who you are and what you’re capable of. 

Researchers who have studied the effects of practicing drama, theatre or a performance art on young people – Catterall & Chapleau (1997), Heath & Roach (1998), E. Fiske (1999), S. Ruppert & National Assembly of State Arts Agencies (2006) – have found an extraordinary number of benefits. They saw positive changes in the children’s: confidence, self-esteem, self-discipline, ability to organize and prioritize, self-reliance, poise, ability to converse with adults, empathy, compassion, analysis, problem solving, reasoning, abstract thinking skills, ability to conceptualize, and appreciation of culture and the arts.

Clowning, therefore, improves your physical, emotional, psychological, social, and academic capacities. Which of course, will increase your overall sense of well-being and help you no end on the path towards professional success.

Smart Coaching & Training works with 20 associates, in four continents speaking 12 languages and raised and working in a wide range of cultures. See our associates here. Caroline is currently delivering training in South America (in Spanish) and Germany, USA and Spain (in English and Spanish)

In conjunction with Professional Speakers Association (Spain) , SCT’s David Rigby will be present at the TEDx Marbella Spain event on June 9 focussing on Entrepreneurs

Written by David Rigby © 2023 Smart Coaching & Training Ltd