Maxine Barnett

Background, Coaching & Training Experience

Maxine Barnett is the Founder and Principal Coach of a Soft Skills Services organization in U.S.A. dedicated to helping leaders hone their soft or ‘power’ skills to achieve their leadership goals, whether they are seasoned C-Suite Executives or budding Entrepreneurs. Her skills include Soft Skills Coach,Executive & Career Coach, Speaker, Corporate Trainer, Mentor,Diaspora Liaison and International Protocol Consultant.|

A former corporate executive, whose career spans the airline, energy, security, media, central banking and financial services sectors, she has spent over two decades in talent acquisition, management training and development, organization and personal transformation. She has transposed this expertise and diverse human skills background to coaching and training individuals and teams in large corporations, small businesses, academia, government, and the diplomatic sector whether they are seeking to prepare for upward mobility, lead a team, upskill, transition or do business across borders.

The holder of a Master of Science Degree in Organisation Development, Leadership and Transformation and a Bachelor of Arts Degree (Hons) in Language and Education Psychology, she is an Executive Coach trained by Cambridge University, a Trainer and Consultant certified by the NTL Institute of Behavioral Sciences and a Protocol Consultant trained and certified by the Protocol School of Washington (USA) and the International Etiquette and Protocol Academy (UK).

See her interview with GLEAC here or here

See her profile at GLEAC here

She is a mentor for GLEAC – read this

Approach & Benefits

As an Executive & Career Coach and Corporate Trainer, Maxine applies either coaching, training, or a combination of both (at times partnering with industry experts) as an approach to:
i) coach leaders at all levels to understand their capabilities, leadership styles and professional and executive presence
ii) train individuals to fully realise their potential, either for personal development or career advancement
iii) work with groups to help them become teams
She uses questioning techniques and practical applications to enable clients to increase self -awareness, see opportunities to change behaviours, set and achieve goals

The benefits of Maxine’s approach include:

Seeing the possibilities within each individual client as opposed to a one size fit all
Providing clients with a confidential sounding board as they grow and develop their potential.
Helping leaders develop their leadership styles and amplify their soft skills for business success
Applying an activity-based training methodology
Building bridges across intercultural borders
Facilitating behaviour change and overcoming challenges
Helping teams develop a solutions mindset
Aligning personal and organisational brand
Building better communications between individuals, customers, stakeholders and organisations

Selected Testimonials

“Working with Maxine Barnett (Consultant, Trainer, Coach) was an outstanding experience for the staff and diplomats at our Mission. We were able to report an overall 95% positive growth in the application of High Commission & Embassy Protocol, Service Excellence, Business Etiquette, Office Etiquette.” Former High Commissioner & Ambassador

“Maxine Barnett has worked with me from the start of my journey into Entrepreneurship. Her help has been invaluable in understanding the depth of the mindset change from Employee to Business Owner and Employer. She has been able to coach me through the transition and tentative steps of building a business and has been able to buttress my path as I grow into my business. Thank you, Ms. Barnett.” Business Owner

“Ms. Barnett is skilled at processing a person’s human potential. The questions she asked were important in helping me recognise and resolve issues. She kept me accountable. She is professional, unbiased and…gets results. I am happy with my coaching investment.” International Energy Sector Engineer

“Your knowledge as a subject matter expert along with your training approach is outstanding. Business and International Protocol Training as facilitated by you, Maxine Barnett, is an essential component of the toolkit of every business leader.

Thank you for helping us navigate this journey.” Director, HR; Former President of the Association of Female Executives.

“Since my coaching journey began, my all-round confidence has been growing from strength to strength as I have become more self-aware. I am less intimidated when volunteering ideas and opinions in the professional setting. I have gained a greater appreciation for establishing balance in my life and for creating and upholding boundaries. I am eternally grateful to Ms. Barnett.” Assistant Registrar- Human Resources, University of the West Indies (UWI)

“During the time Ms. Barnett coached me I saw myself transform personally and professionally. She assisted me to become a more effective team leader by not only encouraging me to equip myself with the technical tools required to enhance my leadership skills but also to hone the soft skills that have helped my leadership style and overall personal development. As I build and lead my team, we have already experienced the positive results of team engagement.” Banking Officer

“Maxine Barnett worked with one of our leading branches in building a Team Training and Coaching program that facilitated individual as well as team engagement. This resulted in improved performance and increased productivity of both the Sales and the Administrative Support Teams. Thank you, Maxine, for your practical approach to team building.”Vice President, Sales-Insurance & Financial Services

Training Courses and Conference Presentations

Soft or Human Skills Courses:

Self-Awareness: Emotional Intelligence; Teambuilding; Personal Leadership & Branding; Virtual Meeting Etiquette; Finessing Business Dining; Business Etiquette in the Digital World; Business & International Protocol; Motivational ‘Lunch & Learn’ Sessions

Conferences & Meetings: Presenter, Speaker, Moderator

Customer Experience, Maintaining and Retaining Customer Loyalty (Rokel Bank Forum, Sierra Leone-West Africa)
Leveraging Soft Skills for Business success, (Small Business Summit, Atlanta, Georgia, USA)
Soft Skills: Virtual Business Etiquette (Greater Entrepreneur Success Group, USA)
Professional Presence
Protocol and Doing Business Across Borders

Moderator

The Future of Food Security
Chambers of Commerce: Business to Business Exchange
Disaster Resilience: The Business Sector Response
Dialogue with CARAH Honorees

Other Activities and Contributions

Program Board Member- the Washington DC-based Institute of Caribbean Studies (ICS)
Board of Directors-Veni Apwann, a Caribbean Non-Profit that trains Leaders of Non- Profits
Co-Founder-Human Resource Association of Trinidad and Tobago (HRMATT)
Adjunct Faculty- Arthur Lok Jack Business School, University of the West Indies
Guest Lecturer -University of the Virgin Islands & University of Maryland
Co-Chair & Judge, Caribbean American Under 30 Emerging Leaders & Changemakers
Coordination Team Member & VIP Liaison-Caribbean American Heritage Awards
Mentor-American Chamber of Commerce /InterAmerican Development Bank Mentorship Program
Mentor-Women’s Roundtable Action Platform, Trinidad and Tobago Diaspora Initiative
Human Skills Mentor- Gleac (UAE, USA, INDIA)

Background, Coaching & Training Experience

Approach & Benefits

Selected Testimonials

Training Courses and Conference Presentations

Soft or Human Skills Courses:

Conferences & Meetings: Presenter, Speaker, Moderator

Moderator

Other Activities and Contributions

Contact Info

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